“I get the risks, and understand the industry from top to bottom.”
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• Strategic planning
• Facilitation of action plan implementation
• Business and operational plans
• Operational focus groups
• Develop or review of business vision
• Succession planning
• Design scope and fit out
• SWOT analysis of internal and external business environment -
• Development of operational manuals, policies and procedures
• Operations review and analysis
• Tailor recommendations to improve revenue and customer service
• Identify and recommend operational efficiencies and financial improvements
• Business benchmarking
• Corporate governance
• Development of food safety programs and HACCP compliance -
• Strategic marketing planning
• Development of marketing plan and budgets
• Advertising, brand and design
• Online marketing and E commerce -
Large or complex projects often require ‘client side’ project managers acting on behalf of the project owner. We advise, facilitate and deliver projects, taking much of the burden away from the client and essentially become the point of contact between the client and the contractors. We handle many of the key project responsibilities including:
• Project planning
• Cost management
• Programming
• Quality management
• Tendering and contract administration
• Safety managementOur experience in this field extends from establishing new production facilities for specialized manufacturing businesses to managing retail roll-outs for international companies. We use a structured approach and a combination of expert facilitation, careful planning and skilled implementation to ensure real bottom-line savings for our clients.
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In hospitality, the venue itself plays a large part of the overall product and customer experience. Therefore, it takes a special touch and that extra attention to detail to fitout places designed to attract people to eat, sleep and be entertained.
Our team has managed various hospitality fitouts including restaurants, bars, hotels, nightclubs and various entertainment venues. We understand the need for durable construction details within these venues to endure the punishment sustained from patrons and staff on a daily basis. We utilise a network of local and international suppliers and trades people with full-time dedicated staff who work together to deliver quality project builds each and every time.
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• Recruitment
• Remuneration reviews
• Management and staff reviews
• Occupational health and safety
• Payroll audit
• Award compliance
• Employee handbook development
• HR management support and mentoring
• Employee training and development -
• Project funding and management
• Budget and cashflow forecasting
• Feasibility assessment
• Risk assessment
• Due diligence
• Development of key performance indicators -
• Customer analysis
• Customer focus groups
• Mail surveys
• Secret and mystery shoppers
• Telephone surveys
• Web based surveys
Section Styles services
“Let’s help your business manage the risks you face today, to maximise profitability and to limit your exposure tomorrow.”
